BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
BEGIN:VTIMEZONE
TZID:America/Grenada
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0400
TZNAME:AST
DTSTART:20190101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20190606T090000
DTEND;TZID=America/Grenada:20190606T160000
DTSTAMP:20260407T090451
CREATED:20190114T144531Z
LAST-MODIFIED:20190115T214200Z
UID:210850-1559811600-1559836800@protocolcaribbean.com
SUMMARY:The Amazing Customer Experience
DESCRIPTION:The Amazing Customer Experience is a one day workshop for all employees to be hosted by Alice Thomas-Roberts\, a Training and Development Consultant who has years of experience as a Senior Public Officer\, a Middle Manager and Manager in the Private Sector.https://protocolcaribbean.com/workshops/ \nBy the end of this workshop\, participants will be able to grasp the need to see their service from the customer’s perspective;  understand what motivates today’s customers; communicate appropriately and effectively with both the external and internal customers; and among other outcomes\, know how to turn difficult customers into loyal partners\, as well as how to positively project their company’s Image on or off the job. https://traineralice.wordpress.com/ \nDate: Thursday June 6th\, 2018 \nVenue: Public Workers Union Building\, Port Highway\, St. George’s \nTime: 9:00  a.m – 4:00 p.m \nCost – $260 per person \n\nParticipants will receive Certificates of Participation. \nTo register\, or for more information\, complete the contact form below\, or call 473 405 0027 or email alice@protocolcaribbean.com. \nInterested persons should register by May 30th\, 2019. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ
URL:https://protocolcaribbean.com/event/amazing-customer-experience/
LOCATION:Public Workers Union Bldg\, Port Highway\, St. George's\, Grenada
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2019/01/Customer-Experience-last-.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
END:VEVENT
END:VCALENDAR