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PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
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X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
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TZID:America/Grenada
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TZOFFSETFROM:-0400
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DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20221201T170000
DTEND;TZID=America/Grenada:20221201T190000
DTSTAMP:20260517T101241
CREATED:20220818T190231Z
LAST-MODIFIED:20221114T195514Z
UID:211344-1669914000-1669921200@protocolcaribbean.com
SUMMARY:Evening Seminar - Customer Service Essentials© Postponed
DESCRIPTION:At a time when the busy shopping season is approaching\, every business wants to capitalize on its employee/customer relations to convert visits\, calls\, emails and or social media messages into sales. \nDefinitely\, employee attitude\, actions and reactions play a major role in this conversion\, as customers have options and will go elsewhere in a heartbeat if they are not impressed. Employees must understand what it takes to provide customers with exceptional service. \nIn this seminar\, Alice Thomas-Roberts\, Protocol and Etiquette Training Consultant shares six (6) essentials that will help every employee be at the “top of their game”\,  whether they communicate with customers face to face\, over the phone or via the internet. If you want your employees to impress your customers and to understand the essentials of customer service\, this seminar will make a difference. \nDate:  Thursday December 1st\, 2022 \nTime:  5:00 p.m – 7:00 p.m. \nPlatform: Zoom \nCost per person US $50.00. \nNote that this seminar has been postponed to a date in 2023. To express your interest for a future seminar\, complete the Contact Form below. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ \n\n  \n 
URL:https://protocolcaribbean.com/event/customer-service-essentials-2/
LOCATION:Via Zoom
ATTACH;FMTTYPE=image/png:https://protocolcaribbean.com/wp-content/uploads/2018/04/Alice-Thomas-Roberts-1.png
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
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