BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
BEGIN:VTIMEZONE
TZID:America/Grenada
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0400
TZNAME:AST
DTSTART:20200101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20201203T173000
DTEND;TZID=America/Grenada:20201203T190000
DTSTAMP:20260405T182133
CREATED:20201111T144209Z
LAST-MODIFIED:20201111T145025Z
UID:210943-1607016600-1607022000@protocolcaribbean.com
SUMMARY:Customer Service Essentials: 6 Essentials for Exceptional Customer Service - A Virtual Seminar
DESCRIPTION:The busy shopping season is nearly upon us\, and every business wants to capitalize on its employee/customer relations to convert visits\, calls\, emails and or social media messages into sales. Definitely\, employee attitude\, actions and reactions play a major role in this conversion\, as customers have options\, and will go elsewhere in a heartbeat if they are not impressed. Employees must impress customers to provide exceptional service. \nIn this seminar\, Alice Thomas-Roberts shares on 6 essentials that will help employees manage their interaction and relations with their customers\, whether they communicate with them face to face\, over the phone or via social media. If you want your employees to impress your customers and to be conscious of the need to provide exceptional customer service every time\, this seminar will impact them. \nDate: Thursday December 3\, 2020 \nTime: 5:30 p.m – 7:00 p.m. \nPlatform: via Zoom \nThe fee for this seminar is US $20 per person. Complete the Contact Form below to register your staff or for more details. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ
URL:https://protocolcaribbean.com/event/customer-service-essentials-6-essentials-for-exceptional-customer-service-a-virtual-seminar/
LOCATION:Via Zoom
CATEGORIES:Customer Service
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2020/11/Virtual-Seminar.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
END:VEVENT
END:VCALENDAR