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PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
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X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
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TZID:America/Grenada
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TZOFFSETFROM:-0400
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DTSTART:20180101T000000
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DTSTART;TZID=America/Grenada:20181129T170000
DTEND;TZID=America/Grenada:20181129T193000
DTSTAMP:20260421T053804
CREATED:20180907T123539Z
LAST-MODIFIED:20181102T212757Z
UID:210714-1543510800-1543519800@protocolcaribbean.com
SUMMARY:Customer Service Essentials:  Six Skills for Every Employee ©
DESCRIPTION:Customer Service Essentials: Six Skills for Every Employee ©\nAn Evening Seminar to be hosted in St. George’s by Alice Thomas-Roberts\, Personal and Professional Trainer\, Facilitator and Coach.  \nCustomer Service Essentials is relevant for all employees\, whether they interact directly or indirectly with the external customer. The seminar will also highlight how people working together must relate as internal customers. \n Date: Thursday 29 November\, 2018; 5:00 pm – 7:30 p.m \nVenue:  The Connection\, Kirani James Blvd\, St. George’s    \nCost: EC $100 per person                                                                                \nParticipants will leave this seminar understanding the need to Impress the Customer\, Understanding the Power of Today’s Customer\, how to Recognise and Handle Challenges to  Delivering Exceptional  Service\, understanding the need to make efforts to Win Over the Difficult Customer\, to Manage their Own Emotions\, and to Work Together to Provide Exceptional Service. \nA Certificate of Participation will be given. \nTo attend this seminar\, interested Persons must register\, either by completing and submitting the contact form on this page\, calling 473 405 0027 or emailing alice@protocolcaribbean.com  \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ \n\n  \n  \n 
URL:https://protocolcaribbean.com/event/customer-service-essentials-six-skills-for-every-employee/
LOCATION:The Connection\, Kirani James Blvd\, St. George's\, Not in USA\, -----\, Grenada
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
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