BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
BEGIN:VTIMEZONE
TZID:America/Grenada
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0400
TZNAME:AST
DTSTART:20190101T000000
END:STANDARD
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BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20190606T090000
DTEND;TZID=America/Grenada:20190606T160000
DTSTAMP:20260521T020731
CREATED:20190114T144531Z
LAST-MODIFIED:20190115T214200Z
UID:210850-1559811600-1559836800@protocolcaribbean.com
SUMMARY:The Amazing Customer Experience
DESCRIPTION:The Amazing Customer Experience is a one day workshop for all employees to be hosted by Alice Thomas-Roberts\, a Training and Development Consultant who has years of experience as a Senior Public Officer\, a Middle Manager and Manager in the Private Sector.https://protocolcaribbean.com/workshops/ \nBy the end of this workshop\, participants will be able to grasp the need to see their service from the customer’s perspective;  understand what motivates today’s customers; communicate appropriately and effectively with both the external and internal customers; and among other outcomes\, know how to turn difficult customers into loyal partners\, as well as how to positively project their company’s Image on or off the job. https://traineralice.wordpress.com/ \nDate: Thursday June 6th\, 2018 \nVenue: Public Workers Union Building\, Port Highway\, St. George’s \nTime: 9:00  a.m – 4:00 p.m \nCost – $260 per person \n\nParticipants will receive Certificates of Participation. \nTo register\, or for more information\, complete the contact form below\, or call 473 405 0027 or email alice@protocolcaribbean.com. \nInterested persons should register by May 30th\, 2019. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ
URL:https://protocolcaribbean.com/event/amazing-customer-experience/
LOCATION:Public Workers Union Bldg\, Port Highway\, St. George's\, Grenada
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2019/01/Customer-Experience-last-.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20190606T090000
DTEND;TZID=America/Grenada:20190606T160000
DTSTAMP:20260521T020731
CREATED:20190114T151247Z
LAST-MODIFIED:20190114T151247Z
UID:210854-1559811600-1559836800@protocolcaribbean.com
SUMMARY:The Amazing Customer Experience
DESCRIPTION:The Amazing Customer Experience is a one day workshop to be facilitated by Alice Thomas-Roberts\, a Training and Development Consultant who has years of experience as a Senior Public Officer\, a Middle Manager and Manager in the Private Sector. https://protocolcaribbean.com/workshops/ \nBy the end of this workshop\, participants will understand the need to see the service they provide from the customer’s perspective\, how to communicate appropriately and effectively with both external and internal customers\, how to turn difficult customers into loyal patrons\, and among other things\, how to project a positive image of their employer whether on or off their jobs. https://traineralice.wordpress.com/ \nDate: Thursday June 6th\, 2019 \nTime: 9:00 a.m – 4:00 p.m \nVenue:  Public Workers Union Building\, Port Highway\, St. George’s \nCost: EC $260 per person                                                                               \nCertificates of Participation will be presented to participants at the end of this workshop. \nFor more information or to register\, complete the contact form below\, or call 473 405 0027 or email amthomasroberts@gmail.com. \nProspective participants should register by 30 May\, 2019.
URL:https://protocolcaribbean.com/event/amazing-customer-experience-2/
LOCATION:Public Workers Union Bldg\, Port Highway\, St. George's\, Grenada
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2019/01/The-Amazing-Customer-Experience.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
END:VEVENT
END:VCALENDAR