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PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
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X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
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TZID:America/Grenada
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TZOFFSETFROM:-0400
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TZNAME:AST
DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20220615T090000
DTEND;TZID=America/Grenada:20220615T160000
DTSTAMP:20260519T083007
CREATED:20220512T183705Z
LAST-MODIFIED:20220512T183705Z
UID:211274-1655283600-1655308800@protocolcaribbean.com
SUMMARY:Delivering The Amazing Customer Experience - A One Day Workshop
DESCRIPTION:Alice Thomas-Roberts will host a one day in-person workshop titled Delivering the Amazing Customer Experience on Wednesday 15th June\, 2022. \nThis workshop is for anyone who interacts with customers face to face\, via the telephone or online. The day’s activities will have participants studying how customers think\, working on their communication skills\, considering their emotional intelligence\, looking at ways to work better with difficult customers\, ways to ensure harmonious relations with team members\, and how best they could represent their employer’s brand. \nCustomer Service Reps will leave this workshop having a better understanding of what motivates customers\, how to keep them satisfied and coming back\, and will feel more confident of their communication skills as they work with customers\, colleagues and employers. \nThe cost for this workshop is EC $240 per person. Companies registering more than two employees should enquire about our group discount using the contact form below. \nTo register or for programme details complete the contact form below. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ
URL:https://protocolcaribbean.com/event/delivering-the-amazing-customer-experience-workshop/
LOCATION:Alice Roberts Training Room\, Tempe\, St. George\, -------\, -------\, Grenada
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2022/05/MG_1523-2.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
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