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PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
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X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
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TZID:America/Grenada
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TZOFFSETFROM:-0400
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DTSTART:20260101T000000
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DTSTART;TZID=America/Grenada:20260429T090000
DTEND;TZID=America/Grenada:20260429T120000
DTSTAMP:20260412T064809
CREATED:20260315T201444Z
LAST-MODIFIED:20260315T201444Z
UID:212937-1777453200-1777464000@protocolcaribbean.com
SUMMARY:‘Service Excellence For Satisfied Customers’ © A Workshop for Restaurant & Dining Service Staff
DESCRIPTION:Former Senior Foreign Service Officer and Chief of Protocol\, Alice Thomas-Roberts will  host a workshop for Restaurant Owners\, Managers\, Waiters\, Bartenders\, and Front-of-House Hosts. This workshop is intended to equip Restaurant staff with the dos and don’ts of serving guests and ensuring they leave satisfied\, will desire to return and will recommend your business. If you are ready to transform your service skills and create raving fans who will keep coming back to your restaurant\, this training is for you. Let’s Level Up Your Skills! \nDate: Wednesday\, 29th April 2026 \nSessions (Attend the morning or the afternoon Session): \nMorning: 9:00 a.m. – 12:00 p.m. Afternoon: 1:00 p.m. – 4:00 p.m. \nTraining Will include: Receiving Guests\, Setting the Table\, Taking Orders\, Handling Dining Wares (glassware\, flatware & Silverware)\, Serving Solids & Beverages\, Looking after your Diners\, Impressing Seemingly Difficult Guests\, Personal Etiquette (appearance & grooming)\, and more. \nLocation: Dexter’s Restaurant\, Grand Anse\, St. George \nCost EC $160 per person. Request our special discount for 2 or more staff. \nRegister by 24th April\, 2026 and benefit from the early bird discount of EC $20. \nTo register and for more information complete the Contact form below. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ
URL:https://protocolcaribbean.com/event/service-excellence-workshop-for-restaurant-staff/
LOCATION:Dexter’s Restaurant\, Grand Anse\, St. George
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2025/11/20230330_082735-scaled.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
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BEGIN:VEVENT
DTSTART;TZID=America/Grenada:20260429T130000
DTEND;TZID=America/Grenada:20260429T160000
DTSTAMP:20260412T064809
CREATED:20260315T202838Z
LAST-MODIFIED:20260315T202838Z
UID:212940-1777467600-1777478400@protocolcaribbean.com
SUMMARY:‘Service Excellence For Satisfied Customers’ © A Workshop for Restaurant & Dining Service Staff
DESCRIPTION:Former Senior Foreign Service Officer and Chief of Protocol\, Alice Thomas-Roberts will  host a workshop for Restaurant Owners\, Managers\, Waiters\, Bartenders\, and Front-of-House Hosts. This workshop is intended to equip Restaurant staff with the dos and don’ts of serving guests and ensuring they leave satisfied\, will desire to return and will recommend your business. If you are ready to transform your service skills and create raving fans who will keep coming back to your restaurant\, this training is for you and your staff. Let’s Level Up Your Skills! \nDate: Wednesday\, 29th April 2026 \nSessions (Attend the morning or the afternoon Session): \nMorning: 9:00 a.m. – 12:00 p.m. Afternoon: 1:00 p.m. – 4:00 p.m. \nTraining Will include: Receiving Guests\, Setting the Table\, Taking Orders\, Handling Dining Wares (glassware\, flatware & Silverware)\, Serving Solids & Beverages\, Looking after your Diners\, Impressing Seemingly Difficult Guests\, Personal Etiquette (appearance & grooming)\, and more. \nLocation: Dexter’s Restaurant\, Grand Anse\, St. George \nCost EC $160 per person. Request our special discount for 2 or more staff. \nRegister by 24th April\, 2026 and benefit from the early bird discount of EC $20. \nTo register and for more information complete the Contact form below. \n\n\n\n\nName(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ
URL:https://protocolcaribbean.com/event/workshop-for-restaurant-staff-on-service-dos-and-donts/
LOCATION:Dexter’s Restaurant\, Grand Anse\, St. George
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2025/11/20230330_082735-scaled.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
END:VEVENT
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