BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Protocol Caribbean - ECPv5.14.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Protocol Caribbean
X-ORIGINAL-URL:https://protocolcaribbean.com
X-WR-CALDESC:Events for Protocol Caribbean
BEGIN:VTIMEZONE
TZID:America/Grenada
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0400
TZNAME:AST
DTSTART:20180101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180628
DTEND;VALUE=DATE:20180629
DTSTAMP:20260430T204929
CREATED:20180524T004554Z
LAST-MODIFIED:20180611T164248Z
UID:210566-1530144000-1530230399@protocolcaribbean.com
SUMMARY:Customer Service Essentials
DESCRIPTION:Name(required)\n\n	\n\n\nEmail(required)\n\n	\n\n\nWebsite\n\n	\n\n\nMessage\n\n	\n	\n		Submit		\n		\n		\n	 \nΔ \n\nSix Essentials for the Customer Service Representative \nAn evening seminar to motivate and inspire Customer Service Representatives who interact with customers and clients\, whether over the phone\, face to face or via digital means. A seminar for those who want to be on the frontline of challenging the competition with positive interactive attitudes and the skills to impress and retain customers. \nThis seminar will be held at The Connection\, http://theconnectiongrenada.com/ on Kirani James Blvd\, on Thursday 28th June\, 2018\, from 5:00 p.m 7:30 p.m. The cost is EC $100 per person. \nTopics will include: Impressing the Customer\, Understanding the Power of Today’s Customer\, Working With Challenges\, yet Delivering  An Exceptional  Customer Experience\, Winning The Difficult\, Upset or  Aggressive  Customer\, Managing Your Emotions\, and Working With Your Team. \nFor more information and to register\, complete the contact form above or email amthomasroberts@gmail.com or call 473 405 0027. \nRegister by 21 June\, 2018.
URL:https://protocolcaribbean.com/event/customer-service-essentials/
LOCATION:The Connection\, Kirani James Blvd\, St. George's\, Not in USA\, -----\, Grenada
CATEGORIES:Customer Service
ATTACH;FMTTYPE=image/jpeg:https://protocolcaribbean.com/wp-content/uploads/2018/05/MG_1791-3.jpg
ORGANIZER;CN="Alice%20Thomas-Roberts":MAILTO:amthomasroberts@gmail.com
END:VEVENT
END:VCALENDAR