Hospitality Assured Business Advisor with the Caribbean Tourism Organisation, Alice Thomas-Roberts will host Module 1 of the CTO’s Business and Professional Excellence Development series in two online sessions on 9th and 11 September, from 10:00 a.m – 12:00 Noon.

These two sessions will focus on topics such as Understanding Our Customers, Enhancing our Competitiveness, Marketing for Success and Enhancing Customer Loyalty. These sessions aim to strengthen the international competitiveness of Grenada’s Tourism businesses by helping employees to identify their target markets and customers, as well as to develop strategies and techniques used for customer research and in marketing.  Staff in attendance should preferably be senior staff who are able to pass on guidelines and principles learned to other staff.

Cost per module is EC $100 per person. This will cover the two sessions of the module. All participants are expected to be actively involved. Certificates of Participation will be issued to those attending both sessions.

Interested businesses/ individuals must register their participants to receive information on payment options and the access link to the online session.

Registration deadline for this module is Friday 5th September, 2025.

To register click the contact form below.