Loading Events

« All Events

‘Service Excellence For Satisfied Customers’ © A Workshop for Restaurant & Dining Service Staff

April 29 @ 1:00 pm - 4:00 pm

Former Senior Foreign Service Officer and Chief of Protocol, Alice Thomas-Roberts will  host a workshop for Restaurant Owners, Managers, Waiters, Bartenders, and Front-of-House Hosts. This workshop is intended to equip Restaurant staff with the dos and don’ts of serving guests and ensuring they leave satisfied, will desire to return and will recommend your business. If you are ready to transform your service skills and create raving fans who will keep coming back to your restaurant, this training is for you and your staff. Let’s Level Up Your Skills!

Date: Wednesday, 29th April 2026

Sessions (Attend the morning or the afternoon Session):

Morning: 9:00 a.m. – 12:00 p.m. Afternoon: 1:00 p.m. – 4:00 p.m.

Training Will include: Receiving Guests, Setting the Table, Taking Orders, Handling Dining Wares (glassware, flatware & Silverware), Serving Solids & Beverages, Looking after your Diners, Impressing Seemingly Difficult Guests, Personal Etiquette (appearance & grooming), and more.

Location: Dexter’s Restaurant, Grand Anse, St. George

Cost EC $160 per person. Request our special discount for 2 or more staff.

Register by 24th April, 2026 and benefit from the early bird discount of EC $20.

To register and for more information complete the Contact form below.

Venue

Dexter’s Restaurant
Grand Anse
St. George,
+ Google Map

Organizer

Alice Thomas-Roberts
Phone:
473 4050027
Email:
amthomasroberts@gmail.com
Website:
https://protocolcaribbean.com

Please visit our Bookshop, Click on the Image of a Book and You will be redirected to Amazon to complete the purchase of your Book. Dismiss