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10:00 am
CTO BPED Module 1 – Understanding Our Customers & Markets (Session 2)
Hospitality Assured Business Advisor with the Caribbean Tourism Organisation, Alice Thomas-Roberts will host Module 1 of the CTO's Business and Professional Excellence Development series in two online sessions on 9th and 11 September, from 10:00 a.m - 12:00 Noon. These two sessions will focus on topics such as Understanding Our Customers, Enhancing our Competitiveness, Marketing […]
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CTO BPED Module 2, Session 2 – Organisational Culture – The Goal is Excellence
Hospitality Assured Business Advisor with the Caribbean Tourism Organisation, Alice Thomas-Roberts will host Module 2 of the CTO’s Business and Professional Excellence Development series in two online sessions on 9th and 11 September, from 3:00 p.m – 5:00 p.m. Sub-topics of these two sessions are Quality Management Principles, Organisational Culture, Customer Promise and Managing Through […]
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