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10:00 am
CTO BPED Module 8 – From Failing to Flying – Continuous Improvement Roadmap
Hospitality Assured Business Advisor with the Caribbean Tourism Organisation, Alice Thomas-Roberts will host Module 8 of the CTO’s Business and Professional Excellence Development series on 7th and 9th October. These two sessions will include the following sub-topics: Service Breakdown, Service Recovery – Process/Policy, Problem Solving - Tools and Techniques, Institutionalising Solutions, Review, Competitive Advantage for […]
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Leading From The Middle © An online evening seminar
Protocol Caribbean will once again host its inspiring online seminar titled ‘Leading From the Middle © on Tuesday 7th October, 2025 from 5:00 –7:00 p.m, Atlantic Standard Time. This seminar will be hosted by Alice Thomas-Roberts, Protocol and Etiquette Training Consultant. […]
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