Loading Events

« All Events

  • This event has passed.

The Amazing Customer Experience

June 6, 2019 @ 9:00 am - 4:00 pm

Workshop Customer Experience

The Amazing Customer Experience is a one day workshop to be facilitated by Alice Thomas-Roberts, a Training and Development Consultant who has years of experience as a Senior Public Officer, a Middle Manager and Manager in the Private Sector. https://protocolcaribbean.com/workshops/

By the end of this workshop, participants will understand the need to see the service they provide from the customer’s perspective, how to communicate appropriately and effectively with both external and internal customers, how to turn difficult customers into loyal patrons, and among other things, how to project a positive image of their employer whether on or off their jobs. https://traineralice.wordpress.com/

Date: Thursday June 6th, 2019

Time: 9:00 a.m – 4:00 p.m

Venue:  Public Workers Union Building, Port Highway, St. George’s

Cost: EC $260 per person                                                                              

Certificates of Participation will be presented to participants at the end of this workshop.

For more information or to register, complete the contact form below, or call 473 405 0027 or email amthomasroberts@gmail.com.

Prospective participants should register by 30 May, 2019.


June 6, 2019
9:00 am - 4:00 pm
Event Tags:
, ,


Public Workers Union Bldg
Port Highway
St. George's, Grenada


Alice Thomas-Roberts
473 4050027

Please visit our Bookshop, Click on the Image of a Book and You will be redirected to Amazon to complete the purchase of your Book. Dismiss