The Amazing Customer Experience is a one day workshop to be facilitated by Alice Thomas-Roberts, a Training and Development Consultant who has years of experience as a Senior Public Officer, a Middle Manager and Manager in the Private Sector. https://protocolcaribbean.com/workshops/

By the end of this workshop, participants will understand the need to see the service they provide from the customer’s perspective, how to communicate appropriately and effectively with both external and internal customers, how to turn difficult customers into loyal patrons, and among other things, how to project a positive image of their employer whether on or off their jobs. https://traineralice.wordpress.com/

Date: Thursday June 6th, 2019

Time: 9:00 a.m – 4:00 p.m

Venue:  Public Workers Union Building, Port Highway, St. George’s

Cost: EC $260 per person                                                                              

Certificates of Participation will be presented to participants at the end of this workshop.

For more information or to register, complete the contact form below, or call 473 405 0027 or email amthomasroberts@gmail.com.

Prospective participants should register by 30 May, 2019.