by Protocol Caribbean | Dec 3, 2020
The busy shopping season is nearly upon us, and every business wants to capitalize on its employee/customer relations to convert visits, calls, emails and or social media messages into sales. Definitely, employee attitude, actions and reactions play a major role in...
by Protocol Caribbean | Nov 11, 2020 | Customer Service
The busy shopping season is nearly upon us, and every business wants to capitalize on its employee/customer relations to convert visits, calls, emails and or social media messages into sales. Definitely, employee attitude, actions and reactions play a major role in...
by Protocol Caribbean | Jun 6, 2019
The Amazing Customer Experience is a one day workshop to be facilitated by Alice Thomas-Roberts, a Training and Development Consultant who has years of experience as a Senior Public Officer, a Middle Manager and Manager in the Private...
by Protocol Caribbean | Nov 29, 2018
Customer Service Essentials: Six Skills for Every Employee © An Evening Seminar to be hosted in St. George’s by Alice Thomas-Roberts, Personal and Professional Trainer, Facilitator and Coach. Customer Service Essentials is relevant for all employees, whether...
by Protocol Caribbean | Oct 2, 2018
Delivering The Exceptional Customer Experience A one day workshop to be hosted in St. George’s by Alice Thomas-Roberts, Personal and Professional Trainer, Facilitator and Coach. Date: Tuesday 2nd October, 2018 Venue: Venus Restaurant, Grand Anse Time: 9:00 a.m...
