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Delivering The Exceptional Customer Experience. One Day Workshop.
October 2, 2018 @ 9:00 am - 4:00 pm
Delivering The Exceptional Customer Experience
A one day workshop to be hosted in St. George’s by Alice Thomas-Roberts, Personal and Professional Trainer, Facilitator and Coach.
Date: Tuesday 2nd October, 2018
Venue: Venus Restaurant, Grand Anse
Time: 9:00 a.m – 4:00 p.m
Cost – $150 per person
Participants will receive Certificates of Participation.
Programme includes: Understanding Today’s Customers, Connecting and Communicating with both Internal & External Customers, Working With Challenges, Team work to Deliver the Exceptional Customer Experience, Working With the Difficult or Different Customer, Emotions: Managing Your Own and Developing Your Emotional Intelligence, Projecting Your Company’s Image
Participants MUST register to attend. Register by 27 September, 2018. To register, or for more information, complete the contact form below, or call 473 405 0027 or email firstname.lastname@example.org.