by Protocol Caribbean | Dec 1, 2022
At a time when the busy shopping season is approaching, every business wants to capitalize on its employee/customer relations to convert visits, calls, emails and or social media messages into sales. Definitely, employee attitude, actions and reactions play a major...
by Protocol Caribbean | Sep 15, 2022
Once again, Protocol Caribbean will offer its one day customer service workshop Delivering The Amazing Customer Experience ©. Workshop Facilitator Alice Thomas Roberts will host this workshop on Thursday 15th September, 2022 at Alice Roberts Training Room, Tempe, St...
by Protocol Caribbean | Jun 15, 2022
Alice Thomas-Roberts will host a one day in-person workshop titled Delivering the Amazing Customer Experience on Wednesday 15th June, 2022. This workshop is for anyone who interacts with customers face to face, via the telephone or online. The day’s activities...
by Protocol Caribbean | Mar 31, 2021
Protocol Caribbean will host the 2nd session of the online workshop titled ‘Delivering The Amazing Customer Experience’ © on Wednesday 31st March, from 5:00 – 6:30 p.m, Atlantic Standard Time (Eastern Caribbean Time). Attending the 1st session on Monday 29th March is...
by Protocol Caribbean | Mar 29, 2021
Protocol Caribbean will host an online workshop titled ‘Delivering The Amazing Customer Experience’ © in 2 evening sessions: Monday 29th March and Wednesday 31st March, from 5:00 – 6:30 p.m, Atlantic Standard Time (Eastern Caribbean Time). This workshop will be hosted...