by Protocol Caribbean | Dec 3, 2020
The busy shopping season is nearly upon us, and every business wants to capitalize on its employee/customer relations to convert visits, calls, emails and or social media messages into sales. Definitely, employee attitude, actions and reactions play a major role in...
by Protocol Caribbean | Nov 11, 2020 | Customer Service
The busy shopping season is nearly upon us, and every business wants to capitalize on its employee/customer relations to convert visits, calls, emails and or social media messages into sales. Definitely, employee attitude, actions and reactions play a major role in...
by Protocol Caribbean | Jun 28, 2018
Name(required) Email(required) Website Message Submit Δ Six Essentials for the Customer Service Representative An evening seminar to motivate and inspire Customer Service Representatives who interact with customers and clients, whether over the phone, face to...
by Protocol Caribbean | May 5, 2018 | Courtesy, Etiquette, Personal Development
In this day and age of absolute busyness, characteristics like professionalism could easily get sidelined. Yet, professionalism is vital in every workplace. Being professional sets one on a higher level than others in the same position. Clients and Customers are...
