The Amazing Customer Experience is a one day workshop for all employees to be hosted by Alice Thomas-Roberts, a Training and Development Consultant who has years of experience as a Senior Public Officer, a Middle Manager and Manager in the Private Sector.https://protocolcaribbean.com/workshops/

By the end of this workshop, participants will be able to grasp the need to see their service from the customer’s perspective;  understand what motivates today’s customers; communicate appropriately and effectively with both the external and internal customers; and among other outcomes, know how to turn difficult customers into loyal partners, as well as how to positively project their company’s Image on or off the job. https://traineralice.wordpress.com/

Date: Thursday June 6th, 2018

Venue: Public Workers Union Building, Port Highway, St. George’s

Time: 9:00  a.m – 4:00 p.m

Cost – $260 per person